In order for a company to run efficiently, there needs to be a proper organization or hierarchy of documents and content. An inefficient organization can cause time delays and unnecessary work. In situations where time is critical, it can even have emergency and safety implications.
A while ago, my husband received a call from his credit card company asking him if he had made a...
Technical writers provide considerable value to any project, beyond a documented set of...
In an ever-evolving business environment, digital content creation has reached the point where...
I’m sure most of us can identify a company’s logo without too much difficulty. Some logos are so...
After years of editing user manuals, I was assigned to edit procedures for a large call center....
Technical SMEs, pronounced ‘smees’ stands for Subject Matter Experts. Many of our projects...
Operating procedures are step-by-step explanations of how to perform a work task, such as...
Technical documentation belongs on the web. Unless your product is top secret or your customers...
As defined in this article from The New Atlantis, “used for decades...