Training New Hires: Less is More
Whether you’re just starting out or are a senior director at a Fortune 500 company, every job...
Top 5 Tips for Using Screenshots in Learning Content
A picture is worth a thousand words, right? This couldn’t be more true when it comes to...
To measure or not to measure
Peter Drucker said, “What gets measured gets managed”.
The Power of Metadata: How to Improve Findability
Imagine walking into a library and finding books with no titles or apparent organization. Or a...
Is Topic-Based Authoring the Future for Technical Writing?
Is topic-based authoring the future for technical writing?
As technology evolves, so must the...
The Door Marked “Enter”: Transitioning from Manuals to Web Content
From Manuals to Articles
So you’re moving from delivering book-based content to web-friendly...
The Demise of the Manual
“Manuals are rapidly becoming the last items people rely on to find information about the...
The Impact Technical Writers Can Have on User experience | Blog
An organization understands that Technical Writers are skilled in delivering quality documents...
Technical Writing vs Information Architecture
Technical writers, remember when your job was to produce standalone deliverables? Print manuals,...
Quality from Collaboration: Getting more from your documentation
Relationships are the key to creating quality, usable content.
As technical writers, we need to...