Blog Posts

Training New Hires: Less is More

Whether you’re just starting out or are a senior director at a Fortune 500 company, every job...

Top 5 Tips for Using Screenshots in Learning Content

A picture is worth a thousand words, right? This couldn’t be more true when it comes to...

To measure or not to measure

Peter Drucker said, “What gets measured gets managed”.

The Power of Metadata: How to Improve Findability

Imagine walking into a library and finding books with no titles or apparent organization. Or a...

Is Topic-Based Authoring the Future for Technical Writing?

Is topic-based authoring the future for technical writing?

As technology evolves, so must the...

The Door Marked “Enter”: Transitioning from Manuals to Web Content

From Manuals to Articles

So you’re moving from delivering book-based content to web-friendly...

The Demise of the Manual

“Manuals are rapidly becoming the last items people rely on to find information about the...

The Impact Technical Writers Can Have on User experience | Blog

An organization understands that Technical Writers are skilled in delivering quality documents...

Technical Writing vs Information Architecture

Technical writers, remember when your job was to produce standalone deliverables? Print manuals,...