What is Intelligent Content?
Intelligent content is content that is much more than the dense “wall of words” approach that older...
Intelligent content is content that is much more than the dense “wall of words” approach that older...
Content strategy is the methodology of planning, developing, and managing your content to achieve...
Intent content is created to help users by educating, informing, teaching, and even possibly...
Structured content is content that is broken down into smaller pieces or chunks. The size of the...
An information audit, in terms of content and documentation, is a systematic and quantitative...
The customer journey describes the path traveled by a customer from the point of first awareness...
Knowledge-centered service, also known as knowledge-centered support, (KCS) is a cross-team effort...
Content ops, or content operations, is the method of maintaining a content lifecycle from beginning...
Information scent is the strength of visual and conceptual prompts the user receives while...
Single sourcing, or single-source publishing, is a methodology for managing content so that the...