What is Task Analysis?
Task analysis is the practice of studying the tasks a user performs to reach their goals. This...
What is Content Ops?
Content ops, or content operations, is the method of maintaining a content lifecycle from beginning...
What is Information Scent?
Information scent is the strength of visual and conceptual prompts the user receives while...
What is Single Sourcing?
Single sourcing, or single-source publishing, is a methodology for managing content so that the...
What is Content Architecture?
Content architecture is the study of structuring content so that it is useful, efficiently created,...
What is Content Hub?
A content hub is the center of content where readers can find a collection of quality and valuable...
What is Inverted-Pyramid Writing?
The inverted pyramid is a style of writing where the most important or impactful information is...
What is Card Sorting?
Card sorting is a methodology to test a group of subject matter experts (SMEs) to create and define...
What is Content Metadata?
Content metadata is the description of the content. It is not the content itself, instead, it’s a...
What is Knowledge Management?
Knowledge management is the process of gathering and organizing the knowledge of experienced...