What is Task Analysis?
Task analysis is the practice of studying the tasks a user performs to reach their goals. This...
Task analysis is the practice of studying the tasks a user performs to reach their goals. This...
Content ops, or content operations, is the method of maintaining a content lifecycle from beginning...
Information scent is the strength of visual and conceptual prompts the user receives while...
Single sourcing, or single-source publishing, is a methodology for managing content so that the...
Content architecture is the study of structuring content so that it is useful, efficiently created,...
A content hub is the center of content where readers can find a collection of quality and valuable...
The inverted pyramid is a style of writing where the most important or impactful information is...
Card sorting is a methodology to test a group of subject matter experts (SMEs) to create and define...
Content metadata is the description of the content. It is not the content itself, instead, it’s a...
Knowledge management is the process of gathering and organizing the knowledge of experienced...