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Creating Great Visual Content

Any technical writer would be able to tell you how often we get asked for visual content in our...

Investigate to innovate: part 2

We learned in our last blogInvestigate to Innovatehow critical it is to investigate and research...

Investigate to Innovate

Research: Its value is unquestioned, yet its place in our business lives is often pushed to the...

Human Editors vs. Tools: Finding common ground

You finish writing the content your audience needs. All that's left to do is run a quick check with...

how project managers create better learning

A certified project management professional has expertise in key areas that help to ensure a...

Gone in (less than) 60 Seconds

How long do we stay on a website looking for answers?

According to the Nielsen Norman Group, less...

Finding the needle in the haystack: Bots to the rescue?

My eight-year-old who was working on a project for her class came running to me saying, “Mom, I...

Emerging Documentation Trends: How Agile Are You?

The documentation landscape is evolving rapidly, driven by the growing demand for AI-driven...

Five Key Metrics To Capitalize on Your Customer Data

One of the most common mistakes companies make, is assuming that collecting customer data is good...