Investigate to Innovate
Research: Its value is unquestioned, yet its place in our business lives is often pushed to the...
Human Editors vs. Tools: Finding common ground
You finish writing the content your audience needs. All that's left to do is run a quick check with...
how project managers create better learning
A certified project management professional has expertise in key areas that help to ensure a...
Gone in (less than) 60 Seconds
How long do we stay on a website looking for answers?
Finding the needle in the haystack: Bots to the rescue?
My eight-year-old who was working on a project for her class came running to me saying, “Mom, I...
Emerging Documentation Trends: How Agile Are You?
The documentation landscape is evolving rapidly, driven by the growing demand for AI-driven...
Five Key Metrics To Capitalize on Your Customer Data
One of the most common mistakes companies make, is assuming that collecting customer data is good...
5 Things You Should Know about Business Continuity Planning
In the Part 1 of this series titled “Business Continuity – Getting Started”, and Part 2 “Business...
Business Continuity - Getting Started
The purpose of a Business Continuity Plan (BCP) is to enable the sustained execution of mission...
Business Continuity – You Have An Event!
In the first part of this seriesGetting Started with Business Continuity, we reviewed creating...