Making the Case: Positioning Learning Strategy as Performance Strategy
For Learning and Development (L&D) professionals, securing leadership buy-in for training...
Creating Great Visual Content
Any technical writer would be able to tell you how often we get asked for visual content in our...
Investigate to innovate: part 2
We learned in our last blogInvestigate to Innovatehow critical it is to investigate and research...
Investigate to Innovate
Research: Its value is unquestioned, yet its place in our business lives is often pushed to the...
Human Editors vs. Tools: Finding common ground
You finish writing the content your audience needs. All that's left to do is run a quick check with...
how project managers create better learning
A certified project management professional has expertise in key areas that help to ensure a...
Gone in (less than) 60 Seconds
How long do we stay on a website looking for answers?
Finding the needle in the haystack: Bots to the rescue?
My eight-year-old who was working on a project for her class came running to me saying, “Mom, I...
Emerging Documentation Trends: How Agile Are You?
The documentation landscape is evolving rapidly, driven by the growing demand for AI-driven...
Five Key Metrics To Capitalize on Your Customer Data
One of the most common mistakes companies make, is assuming that collecting customer data is good...