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Designing Intelligent Content for AI - Part 1

Welcome to the first of a dual part series on writing for Artificial Intelligence. Let’s begin with...

Improving Customer Service Consistency

Delivering a consistent experience to your customer is an essential requirement for any business....

Knowledge Management: great, but what is it?

In today’s business world, it seems new terms are being thrown around by guerrilla marketing...

Creating a Writer-Friendly Style Guide

First question: what’s a style guide?

Cool Effects in eLearning Development: Handling Many Pieces of Content

How many people have heard this one. “But our staff need all of this information to do their job....

Content creation in the age of IOT

Imagine getting home from work and your home opens your garage, unlocks your door, lights your way,...

Buyer's Persona Explained in under 4 minutes | Innovatia Blog

Consider that you are writing a user guide for the latest smart phone that is launched in the...

Developing a Voice for Technical Documentation | Innovatia Blog

More and more, companies are using technical writers to create content for a product using the...