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Business Continuity - Getting Started

The purpose of a Business Continuity Plan (BCP) is to enable the sustained execution of mission...

Business Continuity – You Have An Event!

In the first part of this seriesGetting Started with Business Continuity, we reviewed creating...

Tips to Create Content for Augmented Reality

We’ve all heard of Virtual Reality. But whatisAugmented Reality? Virtual Realitysimulatesthe...

Designing Intelligent Content for AI

Intelligent content design is one of the foundational steps of an AI adoption program. Learn more...

Improving Customer Service Consistency

Delivering a consistent experience to your customer is an essential requirement for any business....

Knowledge Management: Great, but what is it?

Changing and evolving terminology can be challenging to stay current with. New terminology is...

Creating a Writer-Friendly Style Guide

First question: what’s a style guide?