Conversation-Driven Design: A User-Centric Approach to Chatbot Development
One of the most common challenges with chatbot development is designing a chatbot that can engage...
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Productivity
Gain a Competitive Advantage with Enterprise Knowledge Management
In today's fast-paced digital landscape, businesses are generating and consuming vast amounts of...
What is ROT content and why can it kill your business slowly?
Storage is cheap, search functions work well, and content creation has never been easier. Or are...
Finding Productivity in Findability
Finding time is difficult, finding content shouldn’t be. Innovatia addresses findability...
Unitasking in a multitasking encouraged world
Multitasking – we all do it.
As defined in this article fromThe New Atlantis, “used for decades to...
Leveraging Analytics: Putting big data to good use
If you aren’t leveraging your analytics, you’re missing out.
No, really. It’s safe to say that many...
Finding the needle in the haystack: Bots to the rescue?
My eight-year-old who was working on a project for her class came running to me saying, “Mom, I...
Improving Customer Service Consistency
Delivering a consistent experience to your customer is an essential requirement for any business....
Collaboration: Navigating the Waters
I have two email accounts and several other collaboration tools that I use to collaborate with my...