Finding the needle in the haystack: Bots to the rescue?
My eight-year-old who was working on a project for her class came running to me saying, “Mom, I...
Emerging Documentation Trends: How Agile Are You?
The landscape of documentation is changing. As with most things, change is inevitable....
Five Key Metrics To Capitalize on Your Customer Data
One of the most common mistakes companies make, is assuming that collecting customer data is good...
Can Videos Replace Authoring?
As the rate of technological adoption explodes globally, technical writers are left asking the...
5 Things You Should Know about Business Continuity Planning
In the Part 1 of this series titled “Business Continuity – Getting Started”, and Part 2 “Business...
Business Continuity - Getting Started
The purpose of a Business Continuity Plan (BCP) is to enable the sustained execution of mission...
Business Continuity – You Have An Event!
In the first part of this seriesGetting Started with Business Continuity, we reviewed creating...
Tips to Create Content for Augmented Reality
We’ve all heard of Virtual Reality. But whatisAugmented Reality? Virtual Realitysimulatesthe...
How Introverted Technical Writers Can Survive and Thrive
The Daily “Swirl”
Designing Intelligent Content for AI - Part 1
Welcome to the first of a dual part series on writing for Artificial Intelligence. Let’s begin with...