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Technical writing

The Problem with Big Words

We have all plowed through dense technical documentation or a presentation written by an expert,...

Documentation Hierarchy 101: Why is it Important?

In order for a company to run efficiently, there needs to be a proper organization or hierarchy of...

5 Reasons to Include a Technical Writer on your Team

Technical writers provide considerable value to any project, beyond a documented set of...

The Importance of Effective Operating Procedures

Operating procedures are step-by-step instructions detailing how to perform specific tasks, such...

Is Topic-Based Authoring Still the Future for Technical Writing?

As technology continues to evolve, demand increases for written content to adapt for delivery...

The Impact Technical Writers Can Have on User experience

An organization understands that Technical Writers are skilled in delivering quality documents for...

The Role of Technical Writer and Content Architect

Technical writers, remember creating standalone deliverables? —print manuals, CHM files,...

Creating Great Visual Content

Any technical writer would be able to tell you how often we get asked for visual content in our...

Buyer's Persona Explained

Consider that you are writing a user guide for the latest smart phone that is launched in the...