Why a Content Strategy Matters for Enterprise Knowledge Management
Information access has never been as ubiquitous or necessary in an organization as it is today.
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Knowledge management
How Does a Chatbot Understand What a User Means?
Chatbots have become a mainstay of communications with customers and users for troubleshooting,...
Conversation-Driven Design: A User-Centric Approach to Chatbot Development
One of the most common challenges with chatbot development is designing a chatbot that can engage...
Organizational Knowledge Management: Take it one step at a time
The first step to closing the gaps is to acknowledge that they exist. Streamline your...
Gain a Competitive Advantage with Enterprise Knowledge Management
In today's fast-paced digital landscape, businesses are generating and consuming vast amounts of...
5 Reasons Enterprise Information Architecture Supports AI Success
AI is capturing the imaginations of organizations everywhere. At its core, AI is a tool for...
What is ROT content and why can it kill your business slowly?
Storage is cheap, search functions work well, and content creation has never been easier. Or are...
Finding Productivity in Findability
Finding time is difficult, finding content shouldn’t be. Innovatia addresses findability...
Where Mega Rule and Pipelines meet
Over the past decade, there have been several high-profile incidents involving high-pressure,...