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Content architecture

Why a Content Strategy Matters for Enterprise Knowledge Management

Information access has never been as ubiquitous or necessary in an organization as it is today.

How Does a Chatbot Understand What a User Means?

Chatbots have become a mainstay of communications with customers and users for troubleshooting,...

Conversation-Driven Design: A User-Centric Approach to Chatbot Development

One of the most common challenges with chatbot development is designing a chatbot that can engage...

Organizational Knowledge Management: Take it one step at a time

The first step to closing the gaps is to acknowledge that they exist. Streamline your...

Gain a Competitive Advantage with Enterprise Knowledge Management

In today's fast-paced digital landscape, businesses are generating and consuming vast amounts of...

5 Reasons Enterprise Information Architecture Supports AI Success

AI is capturing the imaginations of organizations everywhere. At its core, AI is a tool for...

What is ROT content and why can it kill your business slowly?

Storage is cheap, search functions work well, and content creation has never been easier. Or are...

Finding Productivity in Findability

Finding time is difficult, finding content shouldn’t be. Innovatia addresses findability...

Digital Transformation, Content Transformation, or Both?

How content transformation builds a foundation for digital transformation and organizational...

Documentation Hierarchy 101: Why is it Important?

In order for a company to run efficiently, there needs to be a proper organization or hierarchy of...