Why a Content Strategy Matters for Enterprise Knowledge Management
Information access has never been as ubiquitous or necessary in an organization as it is today.
Posts about
Structured Content
Conversation-Driven Design: A User-Centric Approach to Chatbot Development
One of the most common challenges with chatbot development is designing a chatbot that can engage...
Organizational Knowledge Management: Take it one step at a time
The first step to closing the gaps is to acknowledge that they exist. Streamline your...
5 Reasons Enterprise Information Architecture Supports AI Success
AI is capturing the imaginations of organizations everywhere. At its core, AI is a tool for...
Modular Content vs. Structured Content
For any content to reach the intended audience in the right manner, it must first be designed in a...
Documentation Hierarchy 101: Why is it Important?
In order for a company to run efficiently, there needs to be a proper organization or hierarchy of...
The Role of Technical Writer and Content Architect
Technical writers, remember creating standalone deliverables? —print manuals, CHM files,...
Designing Intelligent Content for AI
Intelligent content design is one of the foundational steps of an AI adoption program. Learn more...
Knowledge Management: Great, but what is it?
Changing and evolving terminology can be challenging to stay current with. New terminology is...