Unify Support

At Innovatia Technical Services, we provide end-to-end Unify support, maintenance, and consulting so you never lose momentum.

24/7 Openscape support across time zones

Up to 40% lower than OEM support

20+ years of Unify expertise

Book your free 1-hour Unify support

Certified Unify engineers

Decades of hands-on expertise across OpenScape Voice, Business, UC, and Contact Center.

Future-ready Unify solutions

From legacy to cloud, we modernize your Unify environment without disruption.

24/7 Unify availability

Round-the-clock monitoring and SLA-backed response for uninterrupted communications.

Value-driven Unify optimization

Lower costs, extend lifecycle, and maximize ROI through proactive performance management.

Faster Unify resolution times

Direct-to-engineer access ensures issues are resolved quickly—no scripts, no delays.

Unify services we offer

We ensure 99.9% uptime through proactive Unify system monitoring.

Structured transitions to OpenScape Cloud—no disruption, no data loss.

We unify your Unify systems with Teams, Zoom, Cisco, CRMs, and more.

End-to-end audits, patching, and regulatory compliance support.

Flexible configurations that grow with your business, without expensive rebuilds.

24/7 Unify technical support

Direct engineer access—no Tier-1 scripts, just immediate Unify expertise.

Global Unify reach, local touch

Remote and on-site Unify services worldwide.

Faster Unify SLAs

Acknowledgment in 15 minutes, resolution within 60 minutes.

Unify platforms we support

Unify OpenScape voice & UC

Unify cloud services & hybrid deployments

Unify OpenScape contact center

Unify circuit collaboration platform

Unify phone support (IP/legacy handsets)

Unify OpenScape 4000 & legacy systems

Unify OpenScape voice assurance

We fine-tune call routing, load balancing, and SIP trunking to deliver crystal-clear audio and enterprise-grade reliability—eliminating the call quality issues that slow down your teams.

Unify OpenScape UC optimization

From chat and video to presence and mobility, we streamline every feature of your Unify UC stack—turning fragmented tools into a seamless collaboration hub.

Unify OpenScape contact center excellence

We modernize contact center workflows, integrate omnichannel capabilities, and apply analytics that improve agent performance and customer satisfaction.

Legacy-to-cloud Unify evolution

Still relying on OpenScape 4000 or hybrid setups? We design structured roadmaps to extend the value of your legacy systems while enabling a frictionless path to Unify Cloud.

Unify lifecycle management

Firmware upgrades, capacity planning, and proactive health checks ensure your Unify environment evolves with your business—without expensive rip-and-replace projects.

Unify compliance & security reinforcement

We align OpenScape deployments with data privacy, industry regulations, and enterprise security standards—keeping your communications safe and compliant at all times.