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Stabilize, secure & scale IT operations with enterprise-grade managed IT services

Right from fully managed IT services to co-managed IT services, we deliver end-to-end IT service management (ITSM) with proactive monitoring and 24/7 support to reduce downtime, strengthen security, and optimize IT costs.

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Managed IT services

40%

Reduction in IT operational costs

70%

Fewer critical outages with ITSM

12-24+

Months of flexible contracts

Managed IT services we deliver

Asset 720

Technical services 

Asset 53Incident & problem management

Asset 53Service desk 

Asset 53Tier 1 - 3 managed IT support

Asset 720-1Managed cloud services

Asset 53Cloud managed services 

Asset 53Hybrid & multi-cloud operations

Asset 53Performance & availability management

Asset 23   Network operations center

Asset 53Network, server & endpoint management

Asset 53Network performance optimization

Asset 53Infrastructure services

 

Asset 44

Security operations center

Asset 53

Managed SOC services 

Asset 53Log & security monitoring 

Asset 53Vulnerability & threat management 
Asset 56

Data management service

Asset 53

Data storage & backup

Asset 53Data migration & integration

Asset 53Master data management
Asset 860

GCC Services

Asset 53

Managed GCC services model 

Asset 53Build-Operate-Transfer (BOT) model 

Asset 53Enterprise GCC operations  

 

Trusted by 500+ enterprise tech leaders

0%

Reduction in manual workflow effort via ITSM

0%

Savings in IT infrastructure costs

0%

Shorter hiring cycle

Enterprise IT talent we bring to the table

Asset 42

IT operations & support

  • IT service desk engineers
  • Network & systems administrators
  • Endpoint & desktop support specialists

Asset 720-1

Infrastructure & cloud engineering

  • Cloud operations engineers
  • Network engineers
  • Infrastructure architects

Asset 56

IT governance & service management

  • ITSM consultants
  • Service delivery managers
  • IT operations managers

How we outsmart other managed IT services

Typical staffing vendors Innovatia Technical Services

     IT service management coverage

Limited support scope

End-to-end IT service management (ITSM)

     Support model

Business-hours only

24/7 global managed IT support

     Delivery focus

Ticket-volume driven

KPI & SLA-driven outcomes

     Engagement flexibility

Rigid contracts

Fully managed & co-managed IT services

     Scalability

Slow ramp-up

On-demand scaling across regions

     Governance

Ad-hoc processes

ITIL-aligned service frameworks

Business value delivered through managed IT services

Increased IT stability

Our managed IT services enable proactive monitoring and structured IT service management, reducing incidents and improving overall system uptime.

Reduced downtime

With 24/7 managed IT support, issues are detected and resolved early through standardized incident and problem management processes.

Lower IT operating costs

IT managed services and managed IT outsourcing replace unpredictable spend with transparent, SLA-backed pricing—cutting operational costs by up to 40%.

Improved service quality

As a trusted managed services provider, we deliver consistent service levels, faster resolutions, and improved end-user experience.

Scalable IT operations

Co-managed IT services allow enterprises to scale support and operations without increasing permanent headcount.

Greater strategic focus

By offloading operations to a managed IT services provider, internal IT teams can focus on innovation and transformation initiatives.
it service management

Supercharge IT operations with a trusted managed IT services provider

Enterprises rely on us not just for support - but for operational confidence.

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Enterprise-grade managed IT services.

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Flexible engagement models (3, 6, 12+ months).

checkmarkGlobal delivery across India & North America.

checkmarkITIL-aligned governance & reporting.

checkmarkProven experience across complex IT environments.

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FAQs

What are Managed IT Services?

Managed IT services involve outsourcing the day-to-day management of IT operations—such as monitoring, support, infrastructure, and IT service management—to a specialized managed services provider under defined SLAs.

What is included in IT Managed Services?

Our IT managed services typically include 24/7 managed IT support, IT service desk (L1–L3), infrastructure and cloud management, monitoring, patching, backup governance, and incident, problem, and change management.

What is the difference between fully managed and co-managed IT services?

Fully managed IT services place end-to-end operational ownership with us.

Co-managed IT services complement your internal IT team by extending coverage, expertise, or after-hours support while retaining shared control.

How fast can managed IT services be onboarded?

Most managed IT services engagements go live within 2–4 weeks, including transition planning, knowledge transfer, SLA setup, and tool integration—without disrupting ongoing operations.

Do you provide 24/7 managed IT support?

Yes. Our managed IT support operates 24/7 with global delivery teams to ensure continuous monitoring, rapid incident response, and consistent service levels across regions.

What engagement models do you offer?

We offer fully managed IT services, co-managed IT services, and long-term managed IT outsourcing, with flexible contracts ranging from 3, 6, 12+ months.

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