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Stabilize, secure & scale IT operations with enterprise-grade managed IT services

Right from fully managed IT services to co-managed IT services, we deliver end-to-end IT service management with proactive monitoring and 24/7 support to reduce downtime, strengthen security, and optimize IT costs.

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40%

Reduction in IT operational costs

70%

Fewer critical outages

12-24+

Months of flexible contracts

Managed IT services we deliver

Asset 56

End-to-end IT Service Management (ITSM)

Asset 53Incident, problem & change management.

Asset 53ITIL-aligned processes.

Asset 53SLA-driven service governance.

Asset 720Managed IT support (Tier 1-Tier 3)

Asset 5324/7 global service desk.

Asset 53L1, L2 & L3 technical support.

Asset 53Multilingual enterprise coverage.
Asset 720-1

Infrastructure & Cloud managed services

Asset 53Server, network & endpoint management.

Asset 53Hybrid & multi-cloud operations.

Asset 53Performance, capacity & availability management.

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Fully managed IT services

Asset 53

Complete ownership of IT operations.

Asset 53Ideal for lean or growing IT teams.

Asset 53Predictable monthly costs.
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Co-managed IT services

Asset 53

Augment internal IT teams.

Asset 53Shared responsibility model.

Asset 53Flexibility during peak demand.
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Managed IT outsourcing services

Asset 53

Long-term operational outsourcing.

Asset 53Global delivery with cost optimization.

Asset 53Enterprise-grade security & compliance.

 

Trusted by 500+ enterprise tech leaders

0%

Reduction in manual workflow effort

0%

Savings in IT infrastructure costs

0%

Shorter hiring cycle

Enterprise IT talent we bring to the table

Asset 42

IT operations & support

  • IT service desk engineers
  • Network & systems administrators
  • Endpoint & desktop support specialists

Asset 720-1

Infrastructure & cloud engineering

  • Cloud operations engineers
  • Network engineers
  • Infrastructure architects

Asset 56

IT governance & service management

  • ITSM consultants
  • Service delivery managers
  • IT operations managers

How we outsmart other managed IT services

Typical staffing vendors Innovatia Technical Services

     Service coverage

Limited support scope

End-to-end IT service management

     Support model

Business-hours only

24/7 global managed IT support

     Delivery focus

Ticket-volume driven

KPI & SLA-driven outcomes

     Engagement flexibility

Rigid contracts

Fully managed & co-managed IT services

     Scalability

Slow ramp-up

On-demand scaling across regions

     Governance

Ad-hoc processes

ITIL-aligned service frameworks

Business value delivered through managed IT services

Increased IT stability

Our managed IT services enable proactive monitoring and structured IT service management, reducing incidents and improving overall system uptime.

Reduced downtime

With 24/7 managed IT support, issues are detected and resolved early through standardized incident and problem management processes.

Lower IT operating costs

IT managed services and managed IT outsourcing replace unpredictable spend with transparent, SLA-backed pricing—cutting operational costs by up to 40%.

Improved service quality

As a trusted managed services provider, we deliver consistent service levels, faster resolutions, and improved end-user experience.

Scalable IT operations

Co-managed IT services allow enterprises to scale support and operations without increasing permanent headcount.

Greater strategic focus

By offloading operations to a managed IT services provider, internal IT teams can focus on innovation and transformation initiatives.
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Supercharge your IT operations with a trusted managed services provider

Enterprises rely on us not just for support—but for operational confidence.

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Enterprise-grade managed IT services.

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Flexible engagement models (3, 6, 12+ months).

checkmarkGlobal delivery across India & North America.

checkmarkITIL-aligned governance & reporting.

checkmarkProven experience across complex IT environments.

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FAQs

What are Managed IT Services?

Managed IT services involve outsourcing the day-to-day management of IT operations—such as monitoring, support, infrastructure, and IT service management—to a specialized managed services provider under defined SLAs.

What is included in IT Managed Services?

Our IT managed services typically include 24/7 managed IT support, IT service desk (L1–L3), infrastructure and cloud management, monitoring, patching, backup governance, and incident, problem, and change management.

What is the difference between fully managed and co-managed IT services?

Fully managed IT services place end-to-end operational ownership with us.

Co-managed IT services complement your internal IT team by extending coverage, expertise, or after-hours support while retaining shared control.

How fast can managed IT services be onboarded?

Most managed IT services engagements go live within 2–4 weeks, including transition planning, knowledge transfer, SLA setup, and tool integration—without disrupting ongoing operations.

Do you provide 24/7 managed IT support?

Yes. Our managed IT support operates 24/7 with global delivery teams to ensure continuous monitoring, rapid incident response, and consistent service levels across regions.

What engagement models do you offer?

We offer fully managed IT services, co-managed IT services, and long-term managed IT outsourcing, with flexible contracts ranging from 3, 6, 12+ months.

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