Mitel Support

From MiVoice to MiCollab, MiContact Center to Mitel Cloud — we help businesses get the most out of their Mitel investment. Our certified Mitel specialists deliver proactive support, seamless transitions, and intelligent optimization so your communications never hold you back.

Always-on Mitel phone support

Risk free cloud & system migrations

20+ years of enterprise UC expertise

Claim your free 1-hour Mitel support

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Certified Mitel experts

We provide Mitel support backed by years of experience across all major Mitel products and platforms.

Support that scales with you

From local sites to global teams, our Mitel IT support adapts as your business grows.

Outcome over activity

We don’t just fix problems — we optimize Mitel systems for reliability, speed, and ROI.

No downtime, no guesswork

We handle transitions, upgrades, and fixes without disrupting your day-to-day operations.

Optimization beyond support

Performance analytics and Mitel consulting services to make your Mitel phone systems more efficient and future-ready.

Mitel support services we offer

Troubleshooting, bug fixes, and Tier 1–3 resolution.

Firmware updates, system health checks, and lifecycle management.

Optimization and management of Mitel cloud services & hosted platforms.

Infrastructure audits, system planning, and design consulting.

End-user assistance, device provisioning, call flow setup, and admin support.

Protect your voice network against vulnerabilities and outages.

Direct-to-engineer support

No call scripts, no delays — just solutions from real Mitel experts.

Rapid SLAs

Issues acknowledged within 15 minutes, solutions underway within an hour.

Unified communications expertise

Integrate Mitel phone systems with Microsoft Teams, Zoom, Cisco & other UC tools for a connected experience.

Mitel platforms we support

Mitel MiVoice business & office 400

Mitel cloud services & hosted solutions

Mitel MiCollab

Legacy & hybrid Mitel phone systems

Mitel MiContact center

Mitel consulting services

24/7 Mitel technical support

Continuous monitoring, rapid troubleshooting, and proactive care for all Mitel phone systems.

Mitel consulting services

Strategic planning and implementation to optimize Mitel products for business performance.

Mitel MiVoice & MiCollab support

Specialized care for unified communications and collaboration environments.

Mitel cloud services migration

Seamless transition to Mitel Cloud Services with guaranteed zero disruption.

Mitel customer support excellence

Training, documentation, and hands-on guidance to ensure your team gets maximum value from Mitel products.

Predictive maintenance for Mitel systems

Proactive monitoring and updates that prevent failures and extend the value of your investment.