Meet the Team

Glenn Skinner

Glenn Skinner

CEO Technical Services
David Ignatius

David Ignatius

Leader, Professional Services
Robert Keefe

Robert Keefe

Leader, Technical Services
Randy Darling

Randy Darling

Leader, Technical Services
Curtis Butler

Curtis Butler

Leader, Business Development
Amudha V

Amudha V

Sr. Operations Manager
Joanne Nickerson

Joanne Nickerson

Operations Manager

Let's work together to drive your business success!

With over 20 years of excellence, we deliver cutting-edge technical support services and IT solutions to empower businesses worldwide. Join 300+ global professionals driving innovation and client success.

Our global impact at a glance

20+
Years of experience
500+
Certified employees worldwide
5+
Countries served
10000+
Satisfied users
Founders

Meet our founders

Roxanne Fairweather, Co-President

With 30+ years in telecommunications and knowledge management, Roxanne is a Member of the Order of Canada and EY Entrepreneur of the Year 2013, driving innovation and client success.

Dave Grebenc, Co-President

Dave brings 30+ years of Telecom & IT expertise, recognized as EY Entrepreneur of the Year 2013 and a top Atlantic business executive for multiple years.

Meet the leadership team

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Glenn Skinner
Chief Executive Officer

With 35+ years in IT and Telecom, Glenn brings deep expertise in global operations, customer support, and business development. A seasoned leader, he’s passionate about building customer-centric teams and delivering standout service experiences.

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John DeGruyter
Chief Financial Officer

A results-driven financial leader with 35+ years of experience, John brings strategic insight and operational expertise to fuel growth and sustainability. He’s also an active board leader and advocate for community well-being.

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David Ignatius
VP & Country Head

With over 20 years in tech, David is a visionary leader recognized for driving operational excellence and delivering efficiency. His work at Dell, EMC, and Concentrix showcases his strength in innovation, cost optimization, and AI-driven transformation.

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Robert Keefe
Senior Director – Managed Services

With 30+ years in ICT, Robert leads global support teams delivering top-tier technical services. He has secured over $ 250 M in deals and is recognized for driving digital transformation, client satisfaction, and operational excellence.

Robert

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Amudha V
Delivery Leader – Major Accounts

With 17+ years in Telecom and IT, Amudha is a results-driven leader known for streamlining delivery, scaling operations, and building high-performing teams. She drives growth through strategic execution, innovation, and a strong focus on client success.

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Randy Darling
Delivery Leader – Major Accounts

Randy brings 17+ years of experience in technical services and customer success. At Innovatia, he leads service delivery and contract management with a focus on operational excellence, innovation, and driving business growth through strategic partnerships.

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Curtis Butler
Delivery Leader – Professional Services

With 20+ years in IT and Telecom, Curtis brings deep expertise in service delivery and team leadership. At Innovatia, he drives efficiency, meets financial goals, and fosters strong client relationships through impactful, value-driven solutions.

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Lowell Vessey
Human Resources Leader

Lowell brings deep expertise in workforce and HR strategy, leading teams across Canada and India. At ITSI, he drives people-focused initiatives that boost retention, streamline operations, and strengthen performance through innovative HR solutions.

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Our Vision

Powering progress through expertise

We aim to energize our clients’ technology with on-demand, expert-driven solutions, helping them stay ahead in an always-evolving digital world.

Our Mission

Seamless Support. Scalable Solutions. Human-Centered Delivery.

At Innovatia Technical Services Inc., we deliver 24/7 multilingual IT and business process services through a global team of certified experts. From help desk to VoIP, cloud to network monitoring, data to BPO — we tailor every solution with precision, agility, and a partner-first mindset.

Innovatia Technical Services Inc. can be the best workplace for you

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5-Day work week

Perfect work-life balance with weekends truly yours.

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Referral program

Continuous network and system monitoring with real-time remote troubleshooting.

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Recognition that's real

Quarterly awards, peer shout-outs, and leadership recognition for contributions that count.

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You are heard & valued

Your voice counts. We foster a culture where every idea is welcome, and every role matters.

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We celebrate you

From birthdays to big wins — we celebrate the milestones that make you, you.

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Global reach, close-knit teams

Work with global clients while feeling connected to a collaborative, supportive team culture.

Join our amazing team

Be part of a dynamic, innovative team that’s shaping the future of technical services. Ready to make an impact.