Meet the Team
Let's work together to drive your business success!
With over 20 years of excellence, we deliver cutting-edge technical support services and IT solutions to empower businesses worldwide. Join 300+ global professionals driving innovation and client success.
Our global impact at a glance

Meet our founders
Roxanne Fairweather, Co-President
With 30+ years in telecommunications and knowledge management, Roxanne is a Member of the Order of Canada and EY Entrepreneur of the Year 2013, driving innovation and client success.
Dave Grebenc, Co-President
Dave brings 30+ years of Telecom & IT expertise, recognized as EY Entrepreneur of the Year 2013 and a top Atlantic business executive for multiple years.
Meet the leadership team

Randy Darling
Delivery Leader – Major Accounts
Randy brings 17+ years of experience in technical services and customer success. At Innovatia, he leads service delivery and contract management with a focus on operational excellence, innovation, and driving business growth through strategic partnerships.
Our Vision
Powering progress through expertise
We aim to energize our clients’ technology with on-demand, expert-driven solutions, helping them stay ahead in an always-evolving digital world.
Our Mission
Seamless Support. Scalable Solutions. Human-Centered Delivery.
At Innovatia Technical Services Inc., we deliver 24/7 multilingual IT and business process services through a global team of certified experts. From help desk to VoIP, cloud to network monitoring, data to BPO — we tailor every solution with precision, agility, and a partner-first mindset.
Innovatia Technical Services Inc. can be the best workplace for you
5-Day work week
Perfect work-life balance with weekends truly yours.
Referral program
Continuous network and system monitoring with real-time remote troubleshooting.
Recognition that's real
Quarterly awards, peer shout-outs, and leadership recognition for contributions that count.
You are heard & valued
Your voice counts. We foster a culture where every idea is welcome, and every role matters.
We celebrate you
From birthdays to big wins — we celebrate the milestones that make you, you.
Global reach, close-knit teams
Work with global clients while feeling connected to a collaborative, supportive team culture.
Join our amazing team
Be part of a dynamic, innovative team that’s shaping the future of technical services. Ready to make an impact.