Your trusted partner for Avaya support services
Whether you're running Avaya cloud office, aura, or legacy infrastructure - our certified experts deliver end-to-end Avaya IT support, maintenance, and consulting services tailored to your business needs.
24/7 Avaya phone support
Zero-disruption transitions
20+ years of Avaya expertise

Why choose Innovatia Technical services for Avaya technical IT support?
Certified Avaya professionals
Backed by years of real-world experience across Avaya platforms.
98% first-call resolution rate
No call transfers, no long hold times—just fast, reliable support.
Global reach, local touch
On-site & remote services across the US and globally.
Zero business disruption guarantee
Flawless transitions, upgrades, and ongoing maintenance—without impacting operations.
Avaya analytics & optimization
Turn data into decisions with performance analytics & QoS improvement strategies.
Avaya services we offer
Avaya Technical Support: Troubleshooting, diagnostics, bug fixes, and critical response services.
Avaya Maintenance Support: Firmware updates, health checks, and system upkeep.
Avaya Cloud Support: Management and optimization for Avaya Cloud Office and Avaya Hosted Services.
Avaya Consulting Services: System audits, planning, and design consultation.
Avaya Phone Support: End-user support, call flow issues, device configuration, and Tier 1–3 triage.
Avaya Security & Compliance Audits: Protecting your voice network from vulnerabilities and outages.
Why businesses trust ITSI
Live expert access
Skip the scripts. Connect directly with certified Avaya engineers.
Rapid SLA-based response times
Ticket acknowledgment within 15 minutes. Resolution starts in 60 minutes or less.
Unified communications experts
Support that integrates Avaya with Microsoft Teams, Cisco, Zoom & more.
Avaya IT platforms we support
Avaya aura support
Avaya cloud office support
Avaya IP office
Avaya hosted services
Legacy & hybrid environments
Avaya communication manager
How we transform your Avaya support experience
From emergency technical support to strategic cloud migrations, we deliver comprehensive Avaya solutions that keep your business connected and competitive.
24/7 Avaya technical support
Round-the-clock Avaya support services help keep your communication systems running smoothly. Our certified technicians provide rapid issue resolution and proactive maintenance to minimize downtime.
Avaya professional services
Strategic Avaya consulting to optimize your communications solution. Our experts design, implement, and maintain Avaya systems that scale with your business growth.
Avaya Aura support specialists
Dedicated Avaya Aura support from certified professionals who understand the complexities of your unified communications infrastructure.
Avaya maintenance support
Proactive Avaya maintenance support programs that extend system life, reduce costs, and ensure optimal performance of your communications solution.
Avaya Customer Support Excellence
Premium Avaya customer service that goes beyond basic phone support. We provide comprehensive training, documentation, and ongoing assistance for your entire team.
Avaya cloud services migration
Seamlessly transition to Avaya Cloud Office with our expert consulting services. We handle everything from planning to implementation, ensuring zero disruption to your operations.