<span style="font-size: 14px;">Get expert help</span>
<span style="font-size: 14px;">Get expert help</span>

Meet the Team

Glenn Skinner

Glenn Skinner

CEO Technical Services
David Ignatius

David Ignatius

Leader, Professional Services
Robert Keefe

Robert Keefe

Leader, Technical Services
Randy Darling

Randy Darling

Leader, Technical Services
Curtis Butler

Curtis Butler

Leader, Business Development
Amudha V

Amudha V

Sr. Operations Manager
Joanne Nickerson

Joanne Nickerson

Operations Manager

Reliable network monitoring & operations

Network Monitoring : The quiet hero of reliable IT

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Our network monitoring services

Asset 31Network connectivity & performance testing

Asset 37Vendor & multi-site coordination

Asset 4024/7 network monitoring & alerting

Asset 720Reporting, analytics & optimization

Asset 640Incident management & rapid resolution

Asset 650Device & infrastructure management

Asset 24Business continuity & network resilience 

Asset 48Change management & configuration control

Innovatia ensures your enterprise network stays fast, connected,  and resilient.

At Innovatia Technical Services Inc. (ITSI), network operations are at the core of maintaining a healthy and resilient IT environment. We go beyond reactive support — our Network Operations Center (NOC) continuously monitors performance, detects issues early, and ensures every device and connection stays reliable. From bandwidth usage and traffic behavior to link stability and availability, our goal is simple: keep your network strong so your business can operate without disruption.

Through our Network Operations Center (NOC) and Remote Monitoring & Management (RMM) platform, we deliver business network testing solutions that help detect and solve issues before they become problems. Our goal is simple,  make sure your network works the way you want it 24/7.
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The role of network operations in business IT health

Modern businesses rely on networks for everything — communication, collaboration, data access, and service delivery. Even a small disruption can slow productivity, impact customer experience, and increase operational risk. That is where Network Operations comes in.

Our Network Operations Center (NOC) keeps your IT environment healthy by continuously monitoring performance, identifying issues early, and resolving problems before they affect users. From bandwidth utilisation and device availability to real-time traffic behaviour, we maintain complete visibility into your network’s health.

By combining automated monitoring tools with expert operational support, we ensure your network remains secure, stable, and high-performing — day and night. With strong network operations, your business stays connected, efficient, and ready for whatever comes next.

Benefits of regular network monitoring and optimization

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Fewer disruptions

Ongoing network quality testing helps prevent outages by catching issues early. We monitor for things like packet loss and latency so you don’t have to experience them firsthand.

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Better performance

Through enterprise network optimization, we fine-tune your systems for faster data flow and smoother application use, no more buffering or unexpected lag during peak hours.

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Smarter troubleshooting

Automated network testing tools help us detect and resolve issues faster. With real-time alerts and detailed reports, our team can zero in on the root of a problem before it spreads.

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More uptime, less worry

With constant network connectivity testing, we ensure your systems are always available. No surprises, no gaps in service, just steady performance you can count on.

Behind the scenes: How we keep your network strong

Network performance problems aren’t always loud, but when left unchecked, they can turn into major headaches. That’s why ITSI’s team is always watching, testing, and fine-tuning. Our network performance testing isn’t a one-time job; it’s a continuous process. We track metrics like bandwidth, latency, and traffic flow in real time.

If something’s off, we know immediately. Our automated tools don’t just alert us to issues; they provide context, enabling faster and more accurate fixes. Whether it’s network connectivity testing to ensure systems can talk to each other, or deeper network quality testing to maintain smooth operations, we handle it proactively. With us, your network stays stable, so your teams stay productive.

Why businesses trust ITSI

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Always on call

Our NOC works 24/7, so you’re never without support. From performance drops to urgent alerts, we’re ready to jump in when needed.

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Real-time monitoring

Our automated network testing tools keep an eye on your systems every second. Issues are flagged immediately and fixed just as fast.

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Human + tech approach

We combine smart software with real people who understand your business. No scripts, just experienced professionals managing your network with care.

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Proven reliability

Businesses across industries trust ITSI for consistent network uptime and fast issue resolution. We take pride in being the quiet force behind your smooth IT operations.

Why choose ITSI

At ITSI, we don't just passively monitor your network; we take complete ownership of its performance and reliability. Our dedicated Network Operations Center (NOC) team operates 24/7, tirelessly running advanced performance tests, proactively managing alerts, and handling any incidents the moment they arise.

Leveraging powerful tools integrated into our Remote Monitoring & Management (RMM) platform, we automate crucial routine checks. This proactive approach allows us to detect and prevent potential major issues before they impact your operations.

This means your team gains valuable time to focus on strategic initiatives and core business goals, while we expertly manage the intricate, behind-the-scenes work that ensures your entire IT infrastructure runs smoothly and without interruption.

Our Customers

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Get started with Network Monitoring Services

Your business relies on a strong, stable network. We make sure you have one. With performance testing, automated checks, and real-time alerts, ITSI’s NOC services deliver more than monitoring; they deliver peace of mind. Reach out to us today to learn how we can support your network, optimize performance, and reduce downtime with a solution built for your business.

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