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Meet the Team

Glenn Skinner

Glenn Skinner

CEO Technical Services
David Ignatius

David Ignatius

Leader, Professional Services
Robert Keefe

Robert Keefe

Leader, Technical Services
Randy Darling

Randy Darling

Leader, Technical Services
Curtis Butler

Curtis Butler

Leader, Business Development
Amudha V

Amudha V

Sr. Operations Manager
Joanne Nickerson

Joanne Nickerson

Operations Manager

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Manufacturer
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Model No.
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Status
Avaya
Avaya 4450GSX-PWR+
July 15, 2027
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Avaya
Avaya CALLPILOT 10006R
Date Not Published
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Avaya
Avaya AL2001A20
Date Not Published
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Microsoft Teams
Microsoft Teams Classic Client
October 31, 2024
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Microsoft Teams
Microsoft Teams Phone System
Date Not Published
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Unify
Unify Hipath 4000
August 31, 2025
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Unify
Unify Hicom 9006
Date Not Published
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OpenScape
OpenScape call center
Date Not Published
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OpenScape
OpenScape Contact center
Date Not Published
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OpenScape
OpenScape Xpressions
Date Not Published
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Microsoft Teams
MS Teams Calling Plans
Date Not Published
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Genesys
Genesys PureConnect CIC
Date Not Published
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Genesys
Genesys Cloud CX
Date Not Published
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Genesys
Genesys PureEngage
Date Not Published
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Five9
Five9 VCC
Date Not Published
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Five9
Five9 Agent Desktop
Date Not Published
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Mitel
Mitel MiVoice Connect
Date Not Published
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Mitel
Mitel MiVoice Office 250
Date Not Published
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Mitel
Mitel MiVoice Business
Date Not Published
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Cisco
Cisco C9300X-24Y-E
Date Not Published
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Cisco
Cisco ISR1100-4GLTEGB
Date Not Published
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Cisco
Cisco SG350X-48MP-K9-EU
Date Not Published
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OpenScape
OpenScape UC
Date Not Published
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OpenScape
OpenScape Voice
Date Not Published
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OpenScape
OpenScape Branch
Date Not Published
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OpenScape
OpenScape SBC
Date Not Published
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OpenScape
OpenScape Contact Media
Date Not Published
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OpenScape
OpenScape Concierge
Date Not Published
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OpenScape
OpenScape TraceManager
Date Not Published
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OpenScape
OpenScape DLS
Date Not Published
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OpenScape
OpenScape Observer
Date Not Published
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OpenScape
Interalia XMU
Date Not Published
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OpenScape
Mediatrix Gateway
Date Not Published
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OpenScape
ASC Call Recording
Date Not Published
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Microsoft Teams
Microsoft Teams Direct Routing
Date Not Published
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Microsoft Teams
Microsoft Teams Rooms
Date Not Published
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Microsoft Teams
Microsoft Teams Live Events
September 1, 2024
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Microsoft Teams
Microsoft Teams Town Hall
Date Not Published
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Microsoft Teams
Microsoft Teams Webinars
Date Not Published
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Microsoft Teams
Microsoft Teams Meeting Room
Date Not Published
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Microsoft Teams
Microsoft Teams Premium
Date Not Published
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Microsoft Teams
Microsoft Teams Shared Devices
Date Not Published
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Microsoft Teams
Microsoft Teams Voice Apps
Date Not Published
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Microsoft Teams
Microsoft Teams Operator Connect
Date Not Published
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Microsoft Teams
Microsoft Teams SBC
Date Not Published
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Microsoft Teams
Microsoft Teams SBC
Date Not Published
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Microsoft Teams
Microsoft Teams Cloud Video
Date Not Published
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Microsoft Teams
Microsoft Teams Auto Attendant
Date Not Published
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Microsoft Teams
Microsoft Teams Call Queue
Date Not Published
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Microsoft Teams
Microsoft Teams Recording
Date Not Published
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Genesys
Genesys PureCloud
Date Not Published
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Genesys
Genesys Engage 8.5.x Support
Date Not Published
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Genesys
Genesys Framework 8.1.x
Date Not Published
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Genesys
Genesys Voice Platform
Date Not Published
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Genesys
Genesys Config Server
Date Not Published
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Genesys
Genesys SIP Server
Date Not Published
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Genesys
Genesys T-Server
Date Not Published
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Genesys
Genesys Stat Server
Date Not Published
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Genesys
Genesys Routing Server
Date Not Published
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Genesys
Genesys Orchestration
Date Not Published
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Genesys
Genesys Interaction Recording
Date Not Published
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Genesys
Genesys Quality Management
Date Not Published
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Genesys
Genesys Workforce Management
Date Not Published
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Genesys
Genesys Predictive Routing
Date Not Published
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Genesys
Genesys Journey Orchestration
Date Not Published
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Genesys
Genesys AI & Automation
Date Not Published
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Genesys
Genesys Analytics
Date Not Published
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Genesys
Genesys 7.x Framework
Date Not Published
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Genesys
Genesys 8.0.x Framework
Date Not Published
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Genesys
Genesys SIP Proxy
Date Not Published
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Genesys
Genesys Media Server
Date Not Published
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Genesys
Genesys Voice Portal
Date Not Published
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Genesys
Genesys Desktop Toolkit
Date Not Published
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Genesys
Genesys Info Mart
Date Not Published
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Genesys
Genesys Pulse
Date Not Published
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Genesys
Genesys Administrator
Date Not Published
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Genesys
Genesys CCPulse+
Date Not Published
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Five9
Five9 Supervisor Desktop
Date Not Published
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Five9
Five9 Administrator
Date Not Published
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Five9
Five9 Outbound Campaign Manager
Date Not Published
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Five9
Five9 Predictive Dialer
Date Not Published
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Five9
Five9 Progressive Dialer
Date Not Published
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Five9
Five9 Preview Dialer
Date Not Published
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Five9
Five9 IVR Studio
Date Not Published
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Five9
Five9 Call Recording
Date Not Published
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Five9
Five9 Quality Management
Date Not Published
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Five9
Five9 Workforce Management
Date Not Published
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Five9
Five9 Real-Time Dashboards
Date Not Published
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Five9
Five9 Historical Reporting
Date Not Published
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Five9
Five9 CRM Integrations
Date Not Published
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Five9
Five9 API Platform
Date Not Published
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Five9
Five9 Secure Payment
Date Not Published
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Five9
Five9 Speech Analytics
Date Not Published
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Five9
Five9 Intelligent Virtual Agent
Date Not Published
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Five9
Five9 Mobile App
Date Not Published
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Mitel
MiVoice 5000
Date Not Published
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Mitel
MiVoice Border Gateway
Date Not Published
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Mitel
MiContact Center Business
Date Not Published
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Mitel
MiContact Center Enterprise
Date Not Published
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Mitel
Mitel CloudLink
Date Not Published
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Mitel
MiVoice Integration for Microsoft
Date Not Published
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Mitel
MiTeam Meetings
Date Not Published
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Mitel
MiCloud Connect
Date Not Published
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Mitel
MiCloud Business
Date Not Published
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Mitel
MiCloud Flex
Date Not Published
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Mitel
MiVoice MX-ONE
Date Not Published
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Mitel
MiVoice IntelliGate
Date Not Published
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Mitel
Mitel 6900 Series IP Phones
Date Not Published
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Mitel
Mitel 6800 Series IP Phones
Date Not Published
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Mitel
MiCloud Call Recording
Date Not Published
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Mitel
Mitel Workforce Optimization
Date Not Published
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Mitel
Mitel Analytics and Reporting
Date Not Published
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Avaya
Avaya AL4900B02-E6
Date Not Published
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Avaya
Avaya AL4900A04-E6
Date Not Published
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Avaya
Avaya AL1001A05
December 31, 2025
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Avaya
Avaya 425-48T
Date Not Published
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Avaya
Avaya MM711
Date Not Published
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Avaya
Avaya S8300
Date Not Published
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Avaya
Avaya SR 1002
Date Not Published
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Avaya
Avaya TN2602AP
Date Not Published
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Avaya
Avaya MG600
Date Not Published
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Avaya
Avaya EM200
Date Not Published
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Avaya
Avaya S3500
Date Not Published
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Avaya
Avaya EC8400E01-E6
Date Not Published
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Avaya
Avaya ERS8806
Date Not Published
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Avaya
Avaya AL700001F-E6
Date Not Published
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Avaya
Avaya ERS8610
Date Not Published
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Avaya
Avaya AL4800A79-E6
Date Not Published
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Avaya
Avaya 7008XLS-MDA
Date Not Published
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Avaya
Avaya 700407802
Date Not Published
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Avaya
Avaya MM710B
Date Not Published
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Avaya
Avaya SD-67152-02
Date Not Published
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Avaya
Avaya 9012FC
Date Not Published
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Avaya
Avaya TN799DP
Date Not Published
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Avaya
Avaya TN771DP
Date Not Published
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Avaya
Avaya TN2312BP
Date Not Published
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Avaya
Avaya VSP-7254XSQ
July 31, 2025
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Avaya
Avaya C363T
Date Not Published
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Avaya
Avaya EC8200E01-E6
Date Not Published
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Avaya
Avaya G650
Date Not Published
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Avaya
Avaya 700476013
Date Not Published
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Avaya
Avaya 700454531
Date Not Published
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Avaya
Avaya 700506955
Date Not Published
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Avaya
Avaya VPN1750
Date Not Published
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Avaya
Avaya IP500V2
Date Not Published
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Avaya
Avaya BCM50
Date Not Published
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Avaya
Avaya BCM400
Date Not Published
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Avaya
Avaya 700476005
Date Not Published
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Avaya
Avaya 700514094
Date Not Published
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Avaya
Avaya TN744FP
Date Not Published
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Avaya
Avaya XT5000
Date Not Published
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Avaya
Avaya TN464GP
Date Not Published
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Avaya
Avaya AL4800A89-E6
June 30, 2025
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Avaya
Avaya AL4800A88-E6
June 30, 2025
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Avaya
Avaya AL4500A14-E6
Date Not Published
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Avaya
Avaya AL4500A13-E6
Date Not Published
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Avaya
Avaya AL3500A14-E6
May 28, 2025
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Avaya
Avaya AL3500A16-E6
Date Not Published
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Avaya
Avaya 7254XSQ
Date Not Published
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Avaya
Avaya AL1001A15-E5
Date Not Published
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Avaya
Avaya 7024XLS
October 10, 2025
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Avaya
Avaya 5698TFD
Date Not Published
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Avaya
Avaya EC4400E05-E6
Date Not Published
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Avaya
Avaya 2550T-PWR
Date Not Published
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Avaya
Avaya G450
Date Not Published
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Avaya
Avaya 1100PSE-48
Date Not Published
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Avaya
Avaya MG1000E
Date Not Published
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Avaya
Avaya 1100PSE-24
Date Not Published
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Avaya
Avaya TN2501AP
Date Not Published
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Avaya
Avaya S8700MS
Date Not Published
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Avaya
Avaya S8720
Date Not Published
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Avaya
Avaya G700
Date Not Published
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Avaya
Avaya G430
Date Not Published
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Avaya
Avaya S8510
Date Not Published
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Avaya
Avaya G350
Date Not Published
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Avaya
Avaya AVMACC10FG4S
October 31, 2025
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Avaya
Avaya AVM2400MG4S
October 31, 2025
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Avaya
Avaya EMC AVAMAR G4
March 31, 2025
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Avaya
Avaya AVM1NSTG2MG2
December 31, 2025
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Avaya
Avaya AVMA2400FG4S
October 31, 2025
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Avaya
Avaya AVM2400FG4
March 31, 2025
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Avaya
Avaya AVM1NSTG1FG3
October 31, 2025
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Avaya
Avaya AVM1NSTG2FG2
December 31, 2025
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Avaya
Avaya AVAMAR G4T M600
Date Not Published
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Avaya
Avaya AVM1NLGACCFG4
March 31, 2025
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Avaya
Avaya AVM1NSTG1FG2
December 31, 2025
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Avaya
Avaya AVAMAR M2400 G4S
October 31, 2025
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Avaya
Avaya AVAMAR G4T M1200
Date Not Published
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Avaya
Avaya AVM1NSTG7MG4
March 31, 2025
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Avaya
Avaya AVM1NSTG7FG4
March 31, 2025
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Avaya
Avaya AVM1NSTG2FG4
March 31, 2025
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Avaya
Avaya AVM1NSTG3FG4
March 31, 2025
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Avaya
Avaya AVM1NSTG3MG4
March 31, 2025
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Avaya
Avaya AVM1NSTG1FG4
March 31, 2025
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Avaya
Avaya AVM1NSTG2FG3
October 31, 2025
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Avaya
Avaya AVM1NACCLGFG3
October 31, 2025
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Avaya
Avaya AVM1NMAFG4
March 31, 2025
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Avaya
Avaya AVAMAR G4T UTILITY
Date Not Published
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Avaya
Avaya AVAMAR G3
October 31, 2025
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Avaya
Avaya AVAMAR G4S
October 31, 2025
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Avaya
Avaya AVMTITAN1PHASE
Date Not Published
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Avaya
Avaya AVAMAR G2
December 31, 2025
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Avaya
Avaya AVM2400FG4S
October 31, 2025
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Avaya
Avaya AVM2400MG4TD
Date Not Published
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Avaya
Avaya AVMCOMG4SF-1
October 31, 2025
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Avaya
Avaya AVMTITAN1PHASED
Date Not Published
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Avaya
Avaya AVMCOMG4SM-1
October 31, 2025
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Avaya
Avaya AVAMAR G4T M2400
Date Not Published
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Avaya
Avaya AVMRACKG4S
October 31, 2025
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Avaya
Avaya AVMACCFG4S
October 31, 2025
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Avaya
Avaya AVMCOMFG4S
October 31, 2025
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Avaya
Avaya AVMCOMG4S
October 31, 2025
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Avaya
Avaya AVAMAR G4S M600
October 31, 2025
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Avaya
Avaya AVAMAR G4S M1200
January 31, 2025
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Avaya
Avaya AVMRACKG3
March 31, 2025
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Avaya
Avaya AVMRACKG4
March 31, 2025
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Avaya
Avaya AVMSWITCHG1
November 30, 2025
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Avaya
Avaya AVMSWITCHG3
October 31, 2025
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Avaya
Avaya AVM1NUTILMG4
March 31, 2025
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Avaya
Avaya AVMUTILMG4S
October 31, 2025
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Avaya
Avaya AVMUTILFG4S
October 31, 2025
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Avaya
Avaya AVMACC10FG4T
Date Not Published
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Avaya
Avaya AVMMAFG4S
March 31, 2025
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Avaya
Avaya AVMACCFG4ST
October 31, 2025
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Avaya
Avaya AVMSWITCHG4
March 31, 2025
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Avaya
Avaya AVM1NUTILFG4
March 31, 2025
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Avaya
Avaya 4550T-PWR
Date Not Published
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Avaya 2526T-PWR
Date Not Published
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Avaya AL4500A15-E6
Date Not Published
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Avaya AL4800E88-E6
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