Let's work together to drive your business success!
With over 20 years of excellence, we deliver cutting-edge technical support services and IT solutions to empower businesses worldwide. Join 300+ global professionals driving innovation and client success.
Our global impact at a glance

Meet our founders
Roxanne Fairweather, Co-President
With 30+ years in telecommunications and knowledge management, Roxanne is a Member of the Order of Canada and EY Entrepreneur of the Year 2013, driving innovation and client success.
Dave Grebenc, Co-President
Dave brings 30+ years of Telecom & IT expertise, recognized as EY Entrepreneur of the Year 2013 and a top Atlantic business executive for multiple years.
Meet the leadership team

David Ignatius
VP & Country Head
With 25+ years in Enterprise Technology and Digital Transformation, David is a global leader recognized for driving operational excellence and measurable outcomes. He has led large-scale initiatives across industries, championing innovation, cost optimization, and building high-performing teams that deliver sustainable growth and long-term value.

Heather A. Boulter
Director of Finance
A seasoned financial leader with 35+ years of expertise in accounting management, financial reporting, and process improvement. As Director of Finance at Innovatia Technical Services Inc., Heather oversees financial operations, budgeting, and compliance, supporting teams across North America and Internationally. She is recognized for her commitment to accuracy, efficiency, and strategic leadership in driving organizational success.

Randy Darling
Delivery Leader – Major Accounts
Randy brings 17+ years of experience in technical services and customer success. At Innovatia, he leads service delivery and contract management with a focus on operational excellence, innovation, and driving business growth through strategic partnerships.
Our Vision
Powering progress through expertise
We aim to energize our clients’ technology with on-demand, expert-driven solutions, helping them stay ahead in an always-evolving digital world.
Our Mission
Seamless Support. Scalable Solutions. Human-Centered Delivery.
At Innovatia Technical Services Inc., we deliver 24/7 multilingual IT and business process services through a global team of certified experts. From help desk to VoIP, cloud to network monitoring, data to BPO — we tailor every solution with precision, agility, and a partner-first mindset.
Innovatia Technical Services Inc. can be the best workplace for you
5-Day work week
Perfect work-life balance with weekends truly yours.
Referral program
Continuous network and system monitoring with real-time remote troubleshooting.
Recognition that's real
Quarterly awards, peer shout-outs, and leadership recognition for contributions that count.
You are heard & valued
Your voice counts. We foster a culture where every idea is welcome, and every role matters.
We celebrate you
From birthdays to big wins — we celebrate the milestones that make you, you.
Global reach, close-knit teams
Work with global clients while feeling connected to a collaborative, supportive team culture.
Join our amazing team
Be part of a dynamic, innovative team that’s shaping the future of technical services. Ready to make an impact.