The Role of Business Process Services in Digital Transformation
Businesses of all types have changed over the years to remain competitive and meet the needs of the evolving customer. In this digital revolution, Business Process Outsourcing Solutions have become the most vital option. In 2023, the global digital transformation market was worth USD 880.28 billion and, between 2024 and 2030, it is expected to exhibit a compound annual growth rate (CAGR) of 27.6 %, highlighting thе importancе of BPS in streamlining business operations, improve customer interactions, and drive innovation.