Avaya Isn’t Supporting You Anymore, Here’s What You Can Do Next.
In a move that’s sending ripples across the communications technology space, Avaya has officially announced that, starting July 2025, it will no longer support public cloud contact center deployments with fewer than 200 seats. This policy shift has left many small and mid-sized businesses (SMBs) facing a tough question: What to do after Avaya drops support for under 200 seat contact center?