Delivering a consistent experience to your customer is an essential requirement for any business. Add to that the complexity of Big Data, used to deliver a customized customer experience, and your team has a challenge to deliver the goods. Word travels wide and fast if you can’t get it right.
Whether you’re just starting out or are a senior director at a Fortune 500 company, every job requires some type of formal and informal training. Most of us would think that a longer training program would cover more information, provide a more in-depth and detailed view of the training material, and as a result, prepare the employee more effectively. But what if this isn’t always the case?
Pretty much every company that creates or purchases products or materials needs technical specifications. Clear, effective specs go a long way to making sure your company gets what it’s looking for from its vendors, fabricators, contractors and designers. So, what does an effective engineering specification look like?
Visuals give so much value to our users: they orient users, show they’re on the right track, take any guesswork out of a task, and are just generally easier to look at than a wall of text.
The truth is, there’s a big hidden cost to images. There are complications that make creating, using, and localizing those images expensive and time-consuming. So now the question becomes not “are images good?” because we know they are, but rather, are they worth 1000 words – literally?
There is a fine line in organizations for Learning Professionals when it comes to selling their leadership teams on the value or ROI of Learning Strategies & Programs. If someone presents a ‘Learning Strategy’ some of the immediate reactions from senior leaders may be; What will that cost? Do we have budget? Do we really need this? Changing the conversation may be as simple as the language a company adopts for these types of programs.
Gone are the days of books and manuals, and here to stay are the days of multiple sources of information. With it brings new ways to view and understand the knowledge your business holds. We’ve heard that knowledge management is important. Great, step #1 completed. Now, what exactly is it, and why should you care?