Collaboration: Navigating the Waters

Collaboration: Navigating the Waters

Collaborating in the workplace is not a new concept. People have been collaborating long before the advent of email or IM or video-sharing tools. What has changed is an increased need for collaboration and how we collaborate — more than ever there is a need to actively engage with our co-workers.

Finding the needle in the haystack: Bots to the rescue?

Finding the needle in the haystack: Bots to the rescue?

Ever gone to a website and have a pop-up asking you if you need help? That’s probably a virtual assistant or bot. There are tons of them around. There are bots that can look up flight schedules or book restaurants for you. How can the technical documentation leverage bots to help streamline development?