by innovatia | Feb 24, 2017 | Blog, Technical Support Services
A Business Continuity Plan (BCP) should prepare you and your team to respond to the event in order to efficiently regain operation of the systems that are made inoperable from the event. Let’s look at the planning that has to take place in part one of this series.
by innovatia | Feb 10, 2017 | Blog, Documentation
A user-friendly application encompasses sound user interface design and proper integrated documentation. When the UX designers and technical writers work together, they ensure that the user experience with the product is worthwhile. Let’s understand how!
by innovatia | Feb 2, 2017 | Blog, Documentation
We wouldn’t typically associate creativity with technical documentation. After all, technical documentation is meant to focus on facts and details, and be, well, very technical about everything. However, we would be doing our customers a great disservice if we separated creativity from our documentation.