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Success Stories

The training material is relevant to our specific needs and we have found that our technicians are consistently well prepared for their jobs ...

"Innovatia has provided ACS with our technical training requirements for the past 7 years. We have received training onsite, through public courses, virtually and in a self-paced manner and each time Innovatia has delivered what we needed, when we needed it, in the modality that has best suited the situation. The training material is relevant to our specific needs and we have found that our technicians are consistently well prepared for their jobs upon completion of the training. The staff and instructors are professional and approachable and make sure that they understand our needs both before and during the training."
- ACS Alaska

Innovatia’s expertise in the area of training customization ensured that their implementation went smoothly and the transition was successful.

Recently, a major regional telecommunications provider was installing some Nortel equipment for their customer.  It was very important that the transition go smoothly as the customer could not risk being without service for an extended period of time.  In order to ensure that the transition was seamless and that their customer’s needs were met, the provider realized that they needed to update some of their technicians’ knowledge base around the switch technology.  After contacting Innovatia to gain a better understanding of their Training services, Innovatia’s Training Team quickly put together a customized Training path for their technicians.  Innovatia’s expertise in the area of training customization ensured that their implementation went smoothly and the transition was successful.

Innovatia quickly assessed their training needs and were able to establish a training process ...

Innovatia was instrumental in helping a North American distributor who was having challenges getting their resellers to complete the required certification training within the time allotted.  Innovatia quickly assessed their training needs and were able to establish a training process where the students were identified and provided with a dedicated training consultant who could build a training schedule and walk them through the process.  As a result, not only were they able to complete the required certification training within the time allotted, but they were able to increase the percentage of certified resellers by 30% in one year.
 

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