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The ProcedureFlow concept began within Innovatia as a means to empower our Technical Support teams to be more productive, and share common knowledge quickly and painlessly.
We quickly saw significant operational benefits. From a reduction of 75% in employee training time to a 50% reduction in time to employee proficiency, the ProcedureFlow tool immediately showcased strong results.
ProcedureFlow is now a product of Gemba Software Solutions Inc.