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The ProcedureFlow concept began within Innovatia as a means to empower our Technical Support teams to be more productive, and share common knowledge quickly and painlessly.

We quickly saw significant operational benefits. From a reduction of 75% in employee training time to a 50% reduction in time to employee proficiency, the ProcedureFlow tool immediately showcased strong results.

ProcedureFlow is now a product of Gemba Software Solutions Inc.

 

How ProcedureFlow works:

For more information ...

For more information on ProcedureFlow, please visit the ProcedureFlow website at www.procedureflow.com.

  Testimonials

"The goal of any company leveraging an outsourced center is to have that provider become a seamless extension of their business model. I think it’s safe to say that Innovatia has both met and exceeded that goal."

- Senior Executive
Fortune 500 firm

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