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How We Do It

We approach projects large or small using a powerful collection of standards and tools that allow us to bring a robust sophistication to our work:

Single Source Information Development

Our single source information development methodology eliminates the cost, time, and efficiency challenges of information silos. We ensure that information is created once, for use by multiple sources and across multiple outputs. As information changes, the users of that information are instantly updated.

For example, that means a field technician on a support call can access the most up-to-date product information using their tool of choice (the Internet, a Blackberry, etc.)

Quality Assurance

At Innovatia, quality assurance is an important part of every project. Our Quality Assurance Specialists and Editors ensure your information products are accurate, consistent and professional – whether they are printed manuals, online training modules, video or DVD productions or mobile apps. We will adhere to all applicable standards, including your company’s style guide and/or project specific guidelines, while ensuring the functionality and integrity of the knowledge management product.

This detail-oriented commitment to excellence is designed to do one thing: build the integrity of your brand.

Localization

Many of our clients sell products and services in the global marketplace. Providing exceptional knowledge management products in support of this effort – in multiple locations and for a wide variety of audiences – is an enormous challenge.

At Innovatia, our team members use a suite of localization tools to meet the needs of our customers’ various global markets, including: language translation, culture reference translation, idiomatic language translation, and more.

Project Management

At Innovatia we emphasize upfront planning and design, giving us a better understanding of your requirements. Our Project Managers develop plans for resource allocation, content development and quality assurance; and then develop budgets and project timelines in accordance with Project Management Office (PMO) supported practices, methods, and tools.

Our project management toolkit allows us to meet your needs and scale to any size project.

Social & Multimedia Deployment

Our team members are keenly aware of best practices in the development of knowledge management products and services. In some cases, they’re setting them.

That’s because we’re out there, living in the world of flash presentations, of web-deployed course modules, of social media.

That’s how we know when and where these elements will generate value for our customers. 

For more information on how we can help your growing business succeed, call us at 1- 877–602-9044, or email salesenquiry@innovatia.net.