> Documentation

Technology can be complicated.

At Innovatia, we understand that effective documentation products make technology easier to use. To achieve that goal, we ask ourselves some simple questions:

What is it we’re asking your users to learn?

Our customers come to us to evaluate and repair existing documentation that is falling short. They also ask us to create custom solutions ranging from quick problem-solvers to multi-product suites. Whatever the challenge, we complete a comprehensive needs assessment to be sure the finished product will be a comfortable fit with your user community.

What learning platforms do your users have access to?

Whether we’re moving your established documentation products onto a new platform, or we’re building a new product from the ground-up, that could mean a printed user guide, a mobile phone app, an interactive video or a Web demo. We understand the limitations and capabilities of these platforms, and will choose the most effective mix for you. No matter what platform – or collection of platforms – we use, our content is always crafted and deployed using our tried-and-true single source information development methodology.

How do we ensure users always have the latest information?

No matter what platform – or collection of platforms – we use to distribute information, our content is always crafted and deployed using our tried-and-true single source information development methodology. That means everyone has the latest information at their fingertips.

How will your users be most likely to retain the information?

Our seasoned team of more than 100 template and media designers, multimedia specialists, technical writers and production specialists know how to create media-rich documentation solutions that generate value by reducing the time it takes to get your people up to speed.

For more information on how we can help your growing business succeed, call us at 1- 877–602-9044, or email salesenquiry@innovatia.net