Contact Center Services
At Innovatia, we think a fully functioning contact center is an information goldmine.
That’s why we augment our best-in-class Frontline Support with trending analysis – monitoring the flow of inquiries and data so our clients’ businesses can run more efficiently.
That comes with an understanding that these days, customer contact doesn’t just happen on the telephone. We know how to handle a multitude of touch-points – from snail-mail to social media and everything in between – interacting with your customers according to their needs.
Our Frontline Support teams strive for first-contact resolution in all of our customer interactions. Our rigorous quality assurance processes guarantee consistent levels of service, and our secure networks ensure 24x7x365 uninterrupted service.
For more information on how we can help your growing business succeed, call us at 1- 877–602-9044, or email email@example.com.