In an age of electronics and artificial intelligence that has so drastically changed the process of conducting business, on both a B2B and B2C basis, it is crucial not to forget the importance of excellent customer service.
Imagine getting home from work and your home opens your garage, unlocks your door, lights your way, and appropriately runs the air conditioning. What if your oven gave you dinner recommendations on your mobile? Well…imagine no more! These things are now closer to reality like never before!
Suddenly, static, lifeless objects around us are turning into these “smart”, “artificially intelligent” beings that communicate with each other…and with us.