Careers at Innovatia
Senior Technical Writer - Edmonton, Alberta
Reporting to the Manager of Information Development, the Senior Writer designs and develops Procedures related to Pipeline and Control Room to support clients within the Oil & Energy Sector.
The Senior Technical Writer possesses and applies expertise to interview SMEs and conduct research necessary to produce accurate, comprehensive, effective and concise information assets for various audience types.
Location: Edmonton, AB
- Possesses 5 years or more of experience designing and developing procedure for the Oil & Energy Industry
- Experience with Pipeline and Control Room
- Comfortable with software applications and technology in general, especially database concepts
- Demonstrates structured writing competencies
- Has experience in an XML and DITA authoring environment
- Demonstrates strong leadership and customer facing skills
- Has experience working with remote team members, and leveraging best practices and enabling technologies to do so effectively
- Analyzes source content
- Designs information for conciseness, accuracy, effectiveness, and eliminates non-essential content
- Organizes and facilitates Working Sessions and Review Sessions with SMEs, ensuring focus and timely results
- Interfaces directly with multiple stakeholders within the client base
- Manages multiple information assets and delivery schedules in a dynamic environment
- Adheres to Quality Assurance practices prior to distributing information assets to the clients
Required Skill Set
- Strong customer-facing written and verbal communication skills
- Experience in facilitating Working and Review Sessions and gaining consensus quickly
- Structured writing skills/competencies
- Proficiency in FrameMaker, Adobe Acrobat, and a variety of PC tools and applications
- Ability to work under pressure and meet aggressive timelines
- Ability to lead and mentor others
- Post-secondary education required
- Professional consulting skills and business acumen to interact with clients and SMEs, managing outcomes to negotiate a win-win for all involved
- Ability to identify risks, impacts, and mitigation strategies, and to clearly communicate such to Program/Project Managers
Click here to upload your resume and cover letter
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.
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